User Data Protection

Data Protection Policy

Ensuring your personal information remains confidential and secure

At Shikpath Travels, we understand that your personal data—especially your name, email, and phone number—is private. We have implemented rigorous technical and organizational measures to ensure that your data is protected against unauthorized access, loss, or misuse.

How We Secure Your Data

End-to-End Encryption

All sensitive information transmitted through our website is encrypted using Secure Socket Layer (SSL) technology, ensuring your details are unreadable to anyone else.

Restricted Staff Access

Access to your personal data is limited strictly to employees who need that information to process your travel bookings or provide support.

Regular Security Audits

We perform frequent checks on our server logs and database security to identify and block potential vulnerabilities or malicious activities.

No Third-Party Sales

We have a strict policy against selling or trading your contact information to marketing agencies. Your data stays with Shikpath Travels.

Data Management & Access

We classify your information to ensure the highest level of protection based on the sensitivity of the data:

Data Type Storage Method Who Can Access?
Name & Email Encrypted CRM Database Booking & Support Team
Phone Number Secure Contact Log Assigned Tour Coordinator
ID Proofs Restricted Secure Folder Permit Processing Officer

Protection of Contact Details

Your phone number and email address are used exclusively for:

  • Sending your digital tour itinerary and hotel vouchers.
  • Emergency contact during your trip (e.g., weather alerts or road closures).
  • Verifying your identity at the time of permit applications.
  • Requesting feedback to improve our future services.
Important Safety Tip: Shikpath Travels will never ask for your passwords or full credit card CVV over email or phone. If you receive such a request, please report it to us immediately.

Your Rights & Control

You remain in control of your data. At any time, you can:

  • Request a copy of the personal data we hold about you.
  • Request immediate deletion of your contact details once your tour is completed.
  • Opt-out of any non-essential communications or newsletters.

For any data-related queries, reach out to our Data Protection Officer.

Email Data Protection Team