At Shikpath Travels, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or book our services.
1. Information We Collect
We only collect information that is necessary to provide you with our travel services. This includes:
- Personal Identification Details: Name, email address, phone number, and physical address provided during inquiries or bookings.
- Travel Documents: Copies of Passports, Voter IDs, or other government-issued identifications required for securing permits, hotel check-ins, or transportation.
- Payment Information: Transaction details necessary to process your booking payments securely.
- Usage Data: Information on how you interact with our website, collected through cookies and basic analytics, to improve user experience.
2. How We Use Your Information
The information we collect is strictly used for the following operational purposes:
- To process and confirm your travel bookings, including hotels, transport, and special permits.
- To communicate with you regarding your itinerary, payment statuses, and trip updates.
- To respond to your customer service requests and support needs efficiently.
- To send periodic promotional emails about new tour packages or special offers (only if you have opted in).
3. Information Sharing & Third Parties
Shikpath Travels respects your privacy. We do not sell, trade, or rent your personal identification information to others. However, to fulfill your travel arrangements, we must share necessary details with trusted third parties:
- Service Providers: Hotels, airlines, transport providers, and local guides who require your details to provide the services you booked.
- Legal Authorities: Government agencies or border controls when obtaining inner-line permits or if required by law.
4. Data Security
We adopt appropriate data collection, storage, and processing practices, alongside strict security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and transaction data stored on our systems.
5. Cookies and Tracking
Our website may use "cookies" to enhance the user experience. Your web browser places cookies on its hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.
6. Your Rights
You have the right to request access to the personal data we hold about you, request corrections to any inaccurate data, or request the deletion of your data (subject to our legal obligations to retain booking records). To exercise these rights, please contact us using the details below.
7. Changes to this Privacy Policy
Shikpath Travels has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes.
Privacy Concerns?
If you have any questions about this Privacy Policy or the practices of our site, please contact our support team.
